Effective date: 29 April 2026
Last updated: 29 April 2026
Current version: 1.0
Initial release version: 1.0
SnagMate is committed to protecting your privacy. This Privacy Policy complies with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Version history summary: Version 1.0 is the initial and current legal release.
1. Who We Are
SnagMate is operated by Rohan Basukala, trading under ABN 99 173 145 600, based in Cranbourne, Victoria, Australia. References to we, us and our in this policy refer to the operator of SnagMate.
2. Information We Collect
2.1 Information You Provide
When you sign in to SnagMate we collect:
- Your display name from your Google or Apple account.
- Your email address from your Google or Apple account.
- Your profile photo from your Google or Apple account.
When you post a deal we collect:
- The photo you take.
- Your current GPS location at the time of posting.
- The deal category, price and description you enter.
- The time and date of your post.
2.2 Information Collected Automatically
When you use the App we automatically collect:
- Your device type and operating system version.
- Your approximate location when you open the App to show nearby deals.
- App usage data including screens viewed and features used.
- Crash reports and error logs.
- Your Firebase Cloud Messaging token for push notifications.
- Consent and compliance metadata such as terms/privacy acceptance timestamps, version acceptance, platform, sign-in method, app version, and age-gate status.
2.3 Information We Do Not Collect
SnagMate does not collect:
- Your precise location outside of active app use.
- Background location tracking.
- Financial or payment information.
- Government identification.
- Sensitive information as defined by the Privacy Act.
3. How We Use Your Information
We use your information to:
- Display your name and photo on deals you post.
- Show deals near your current location.
- Calculate your home suburb for the leaderboard.
- Send you push notifications about nearby deals with your consent.
- Award and track Legend Points for your activity.
- Moderate content and enforce our Terms of Service.
- Improve the App through analytics and crash reporting.
- Respond to your support requests.
4. Location Data
4.1 Showing Nearby Deals
The App requests your location while you are actively using it to show deals within 10km of your current position. We do not track your location in the background.
4.2 Tagging Your Posts
When you post a deal, your GPS location is recorded and attached to that deal so other users can see where it is. Your precise location coordinates are stored in our database linked to each deal you post.
Location data associated with deals may be visible to other users in an approximate form to enable discovery of nearby deals. While we store precise coordinates internally for technical accuracy, the App displays deal locations on a map in a way that indicates general proximity rather than pinpointing an exact private address.
You may deny location permission, but the App will have limited functionality without it. You can manage location permissions through your device settings at any time.
5. Photos
Photos you take when posting a deal are uploaded to Firebase Storage and displayed to other users within the App. Photos are associated with your deal and are automatically deleted when your deal expires. Do not include personal identifying information, faces of people without consent, or sensitive content in deal photos.
6. Push Notifications
With your permission, we send push notifications about:
- Deals posted near your location.
- Deals that are expiring soon.
- Verification activity on your posts.
- Leaderboard updates.
You can opt out of push notifications at any time through your device notification settings. Opting out does not affect your ability to use the App.
7. Data Storage and Security
Your data is stored securely on Google Firebase servers. Firebase is compliant with SOC 1, SOC 2, SOC 3, ISO 27001, and other major security standards.
We implement reasonable security measures to protect your information from unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.
In the event of a data breach that is likely to result in serious harm to any individual, we will comply with our obligations under the Notifiable Data Breaches (NDB) scheme under the Privacy Act 1988 (Cth). This includes notifying affected individuals and the Office of the Australian Information Commissioner (OAIC) as required by law.
Your data may be stored on servers located outside Australia, including in the United States where Google Firebase operates. By using the App you consent to this international transfer of data.
8. Data Retention
We retain your information for as long as your account is active. Specifically:
- Deal posts and photos are automatically deleted when the deal expires.
- Your account information is retained until you delete your account.
- Legend Points and leaderboard history are retained while your account exists.
- Usage analytics are retained for up to 14 months.
- Crash logs are retained for up to 90 days.
- Legal consent records are retained for compliance and audit purposes in accordance with applicable legal obligations.
9. Sharing Your Information
SnagMate does not sell your personal information to third parties.
We share limited information with the following service providers solely to operate the App:
- Google Firebase for database, storage, authentication and notifications.
- Google Maps for map display and location services.
- Google Analytics for Firebase for app usage analytics.
We may disclose your information if required by law, court order or to protect the rights and safety of our users or the public.
10. Children's Privacy
SnagMate is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, please do not use the App. If we become aware that we have collected information from a child under 13, we will delete it immediately.
11. Your Rights
Under the Australian Privacy Act you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your account and associated data.
- Complain about how we handle your information.
To exercise any of these rights, contact us at snagmate-legal@proton.me. We will respond within 30 days.
11.1 Deleting Your Account
You can request deletion of your account and all associated data at any time through the Profile screen in the App or by emailing snagmate-legal@proton.me. We will process deletion requests within 30 days. Note that some anonymised data may be retained for analytics purposes.
12. Cookies and Tracking
The SnagMate mobile app does not use cookies. We use Firebase Analytics to collect anonymised usage data to help us improve the App. You can opt out of analytics through your device settings.
13. Third Party Links
The App may display information about third party businesses. SnagMate is not responsible for the privacy practices of any third party businesses. We encourage you to review the privacy policies of any businesses you interact with.
14. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes through the App or via push notification. Your continued use of the App after changes are posted constitutes your acceptance of the updated policy.
15. Complaints
If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us first at snagmate-legal@proton.me. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
16. Contact Us
For any privacy questions or to exercise your rights, contact us at:
Email: snagmate-legal@proton.me
Location: Cranbourne, Victoria, Australia
Response time: Within 30 days